Delivery & Returns
We appreciate how important it is to get your order delivered to you as soon as possible. All of our delivery destinations and estimated delivery times are listed below.
Please, note that perfumes are considered hazardous good due to its alcohol content; therefore, international delivery are limited. Please read below for more info.
Our UK and international deliveries are operated by DHL UK.
DELIVERY
UK: Next day delivery is free for UK (mainland only). Some delays are expected due high service demand.
EU: We are now delivering to some EU countries. Check the DELIVERY ZONES AREA below.
International delivery costs vary between the countries, according to volume and distance. The values are calculated at checkout.
DELIVERY TIMES
UK: Deliveries may take between 1-3 days.
European Countries: Express International 3-11 days.
Once your order has been completed and transferred to a carrier, you will automatically receive an email with your tracking number which can be used to track your order directly online.
DELIVERY ZONES
UK: mainland England, Scotland, Wales and Northern Ireland only. For delivery to British Isles please contact costumer service.
Europe: ANDORRA (AD), AUSTRIA (AT), BELGIUM (BE), BULGARIA (BG), CROATIA (HR), CZECH REPUBLIC (CZ), DENMARK (DK), ESTONIA (EE), FINLAND (FI), FRANCE (FR), GERMANY (DE), GIBRALTAR (GI), GREECE (GR), GUERNSEY (GG), HUNGARY (HU), IRELAND (IE), ITALY (IT), JERSEY (JE), LATVIA (LV), LIECHTENSTEIN (LI), LITHUANIA (LT), LUXEMBOURG (LU), MONACO (MC), NETHERLANDS (NL), NORWAY (NO), POLAND (PL), PORTUGAL (PT), ROMANIA (RO), SAN MARINO (SM), SERBIA (RS), SLOVAKIA (SK), SLOVENIA (SI), SPAIN (ES), SWEDEN (SE), SWITZERLAND (CH), VATICAN CITY (VA) .
More countries will be added soon.
DELIVERY RATES
UK: free.
European Countries: Less than 5kg - from £10 to £20.
UPDATES
*Brexit: European countries may charge an import tax at costumes border check. We do not cover that cost.
*We do not accept any responsibility for orders delivered to third party addresses, freight forwarders, hotels, etc. Our obligation is to deliver to the base address you select, if there are special arrangements beyond this street address, we will not accept any responsibility for additional charges.