We know how important it is to receive your order quickly. Below you’ll find our delivery destinations, estimated delivery times, and key information to help your order arrive smoothly.
Please note: Perfumes are classified as hazardous goods because of their alcohol content. This limits some international deliveries. See details below.
All UK and international deliveries are handled by DHL UK.
Delivery
UK
Next-day delivery is free within mainland UK. High demand times (such as Christmas and Black Friday) may cause small delays.
EU
We currently deliver to selected EU countries. See the Delivery Zones section below.
International
Delivery costs vary by country, size, and distance. Final rates are calculated at checkout.
Important Information
- Some European countries may charge import tax at customs. We do not cover these costs. Please check the rules in your country.
- Make sure your contact details are correct and up to date so the courier can reach you. We aren’t responsible for unpaid duties or missed contact attempts.
- We don’t take responsibility for orders delivered to third-party addresses such as freight forwarders, hotels, or similar locations. We deliver to the main address you provide. Any arrangements beyond that are outside our responsibility and may incur extra charges.
- We cannot accept returns from international orders.
- We do not offer full refund on international orders.
Delivery Times
UK: 1–3 days
Europe: Express International, 3–11 days
Once your order is shipped, you’ll receive an email with your tracking number so you can follow the delivery online.
Delivery Zones
UK: Mainland England, Scotland, Wales, and Northern Ireland.
For deliveries to the British Isles, please contact customer service.
Europe:
Andorra (AD), Austria (AT), Belgium (BE), Bulgaria (BG), Croatia (HR), Czech Republic (CZ), Denmark (DK), Estonia (EE), Finland (FI), France (FR), Germany (DE), Gibraltar (GI), Greece (GR), Guernsey (GG), Hungary (HU), Ireland (IE), Italy (IT), Jersey (JE), Latvia (LV), Liechtenstein (LI), Lithuania (LT), Luxembourg (LU), Monaco (MC), Netherlands (NL), Norway (NO), Poland (PL), Portugal (PT), Romania (RO), San Marino (SM), Serbia (RS), Slovakia (SK), Slovenia (SI), Sweden (SE), Switzerland (CH), Vatican City (VA).
More countries will be added soon.
Delivery Rates
UK: Free
European countries: Under 5 kg — from £10 to £20